This is a convenience translation. Only the German version is legally binding.
1. Scope and provider
These terms of use govern the use of Storyloom (storyloom.app), operated by Richi AI, owner Yves-Marcel Richel, Homburger Landstr. 851, 60437 Frankfurt am Main, Germany (hereinafter “Provider”).
Our services include: AI-assisted project planning and story structuring, scene writing, world-building (Worldbook) with semantic context search, storyboard generation (image and video), speech synthesis and music generation, timeline editing, and video export and time-limited share links.
2. Use of AI (EU AI Act)
Storyloom uses AI systems in accordance with Regulation (EU) 2024/1689 (EU AI Act).
Areas of use:
- Text generation: project planning, story structure, scene writing (co-author with contextual understanding), storyboard and narrator prompts
- Image generation (storyboard frames)
- Video generation (image-to-video)
- Speech synthesis (text-to-speech) and music generation
- Semantic context search (embeddings / RAG) across Worldbook content
Risk category: Low risk (transparency obligations under Art. 50 EU AI Act)
- AI-generated content is visibly labelled as such in the application; exported videos carry a machine-readable label in the file metadata
- All AI outputs are suggestions and are reviewed and approved by the user; users have the right to human review
- User data is not used to train external AI models
- Models/providers used: Google Gemini (text, image, embeddings), image-to-video models via fal.ai (including Kling, Veo, Wan), ElevenLabs (speech, music)
Users who publish AI-generated content outside Storyloom are themselves responsible for the labelling obligations applicable there (Art. 50(4) EU AI Act, platform rules). The label applied by Storyloom must not be removed where a labelling obligation exists.
3. Description of services
Using Storyloom requires a user account (email address and password). The Provider makes the platform available as software as a service. AI generations are carried out by external model providers; availability, quality and duration of individual generations may vary. The Provider does not owe any particular creative result.
Preview exports are deleted automatically 7 days after completion. Share links are time-limited, can be revoked at any time and allow anyone holding the link to play the video without signing in.
4. Intellectual property
Users retain the rights to the content they enter (texts, scenes, Worldbook entries, uploaded media) and grant the Provider the right of use required to provide the service (storage, processing, transmission to the service providers named in section 7). Content generated by the AI (texts, images, videos, audio) is available to the user for use, provided that no third-party rights and no terms of use of the respective model providers stand in the way. The Provider gives no guarantee that AI-generated content is eligible for copyright protection. The platform and its source code remain the intellectual property of Richi AI.
Public reading pages: Users can publish books and chapters as a public reading page. In doing so, they grant the Provider the right to make the published text publicly accessible on storyloom.app until the publication is withdrawn. Users warrant that they hold all rights required for this and select the applicable AI label (Art. 50 EU AI Act), which is displayed visibly on the reading page. The Provider may block reading pages in the event of legal violations or substantiated notices from third parties.
5. User obligations
Users undertake to provide accurate information, to keep their access credentials secure and to refrain from abusive use. In particular, it is prohibited to create or distribute content that violates applicable law or the rights of third parties, to depict real persons without their consent (deepfakes), to clone voices without authorization, and to circumvent usage limits. Use is restricted to persons aged 18 and over.
6. Limitation of liability
The Provider is liable without limitation for intent and gross negligence and for injury to life, body or health. In cases of slight negligence, the Provider is liable only for breach of essential contractual obligations (cardinal obligations), limited to the foreseeable damage typical for the contract. AI-generated content may be incorrect, incomplete or unsuitable; the user reviews it before use. Liability for the content, accuracy or lawfulness of AI-generated output is excluded to the extent permitted by law.
7. Third-party services
Storyloom uses the following service providers:
- Vercel Inc. — hosting of the web application
- Supabase, Inc. — database, authentication, file storage, serverless functions
- Railway Corp. — operation of the render worker (video export)
- Google LLC — Gemini models (text and image generation), text embeddings
- fal.ai (Features and Labels, Inc.) — video generation (Kling, Veo, Wan and others), speech, music and sound effects
8. Prices, subscriptions and payments
Storyloom is in its development phase; use is currently free of charge. The Provider reserves the right to set usage limits for AI generations and to introduce paid plans in the future. Paid plans will be announced in good time before their introduction; a payment obligation arises only through an explicit booking.
If paid subscriptions are offered, payments are processed via Stripe Payments Europe Ltd. Cancellation: at any time via the account or the Stripe customer portal, effective at the end of the current billing period.
9. Account management
You can delete your account yourself at any time in your profile under “Delete account” or request deletion by email to info@richi.solutions. Deletion immediately removes projects, Worldbook content, generated media, exports and share links.
Data retention: After account deletion, data is removed within 30 days unless statutory retention obligations apply (tax data: 10 years pursuant to § 147 AO, § 257 HGB).
10. Applicable law and place of jurisdiction
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers, this choice of law applies only insofar as mandatory consumer protection provisions of the country of residence do not stand in the way. The place of jurisdiction for merchants is Frankfurt am Main.
11. Withdrawal policy
Right of withdrawal: You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day the contract is concluded. To exercise your right of withdrawal, you must inform us (Richi AI, Yves-Marcel Richel, Homburger Landstr. 851, 60437 Frankfurt am Main, email: info@richi.solutions) of your decision by means of a clear statement (e.g. by email). To meet the withdrawal deadline, it is sufficient to send your notice in time.
Consequences of withdrawal: In the event of a valid withdrawal, we will refund all payments received without undue delay and no later than 14 days after receipt of the withdrawal, using the same means of payment.
Expiry for digital services: Pursuant to § 356(5) BGB, the right of withdrawal expires when the Provider has begun performance after the consumer has given express consent and acknowledged that they lose their right of withdrawal once performance begins.
Model withdrawal form: To Richi AI, Homburger Landstr. 851, 60437 Frankfurt am Main, info@richi.solutions — I/We hereby withdraw from the contract concluded by me/us for the provision of the following service: [description] — Ordered on: [date] — Name of consumer(s) — Address of consumer(s) — Date, signature (only if notified on paper).
12. Changes to these terms
The Provider reserves the right to amend these terms with effect for the future where this is necessary for valid reasons (changes in the law, new features, changed service providers). Changes will be announced by email at least 30 days before they take effect. If the user does not object within this period, the changes are deemed accepted; the announcement will point out this consequence. In the event of an objection, either party may terminate the contract.
13. Contact
Email: info@richi.solutions